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Maxnera values your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect: When you place an order, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
Payment information is securely processed by PayPal. Maxnera.com does not store credit card information.
How We Use Your Information: Your information is used to process orders, provide customer support, improve our services, and communicate important updates regarding your orders.
Data Protection: We take reasonable precautions and follow industry best practices to protect your personal information.
Third-Party Services: We may use trusted third-party services such as payment processors and shipping carriers to complete your orders.
Cookies: Our website may use cookies to enhance user experience and analyze website traffic.
Your Rights: You have the right to request access to or deletion of your personal data.
If you have questions about this policy, contact: contact: maxneraresin@gmail.com
Terms & Conditions
By accessing and using the Maxnera website, you agree to comply with the following terms and conditions.
Products: Maxnera sells resin model kits intended for collectors and hobbyists. Some products may require assembly and painting.
Pricing: All prices listed on the website are subject to change without notice.
Orders: We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Shipping: Orders are typically processed within 1–5 business days and delivered within approximately 10–35 days.
Returns: Returns are accepted within 30 days of delivery according to our Return & Refund Policy.
Maxnera.com reserves the right to cancel orders in cases of pricing errors, suspected fraud, or payment verification issues.
We are not responsible for delays caused by customs clearance, international shipping carriers, or other external factors.
Contact: maxneraresin@gmail.com
Contact & Customer Support
For any questions about orders, returns, shipping, or policies, please contact our support team.
Website: https://maxnera.com
Support Email: contact: maxneraresin@gmail.com
Please include your order number when contacting support.